My Interrail Reviews

AVOID. This is the website you are directed to buy interrail passes from if you live in the UK. The site presents itself as "interrail by national rail' and uses both organisations' branding. The company are based in a small village in Hampshire.

I am sorry to say that customer service is utterly non-existent. I have been waiting over a month for a refund and I have not had ANY confirmation or communication from the company that my refund will be processed despite emails, letters and multiple attempts to contact them by phone. I have had to go ahead and purchase additional passes without being able to put the refund towards this cost.

Their answerphone message promises a response within 24 hours, their website says there have been experiencing 'exceptional demand' and their responses may be a little delayed - but over 5 weeks and counting?

I am really concerned this is a scam and I will never receive a refund. I am reporting this company to Trading Standards.